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Earning your business (and attention)
When you’re developing software like I am, the conventional thinking is that you must build up your email marketing list now, at all costs, so you can blast your message at everyone continually after...
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Error page tracking in Google Analytics
Are you aware of how many 404 “not found” errors your website is really serving? Are you aware of which URLs are causing this error? Or perhaps it’s a pain to comb through your log analysis software to...
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Designing for change, keeping customers uncomfortable
In this cloud-based world, product designers hold a lot of power. In one extreme, an app could be redesigned in major ways frequently. In the other extreme, an app’s interface could stay exactly the...
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Forgiveness and creativity
It’s been my goal to publish a new blog post approximately every 10 days. Sounds fairly reasonable and realistic, right? Professionals meet their deadlines, so it’s important for me to keep my promise...
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